Effective Date: June 2023
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you interact with our website or communicate with us. This information may include your name, email address, contact number, and any other information you provide to us voluntarily.
1.2 Usage Information
When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, and other information about how you interact with our website.
2. Use of Information
2.1 Providing Services
We may use your personal information to communicate with you, respond to your inquiries, and provide the services you request from us. This includes sending you information about our products, services, and promotions that may be of interest to you.
2.2 Website Improvement
We may use the information we collect to analyze and improve our website’s performance and functionality. This helps us enhance user experience, customize content, and optimize our services.
2.3 Legal Compliance
We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes preventing illegal activities, fraud, and protecting our rights and the rights of others.
3. Information Sharing
3.1 Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to keep your information confidential and use it solely for the purposes specified by us.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
3.3 Business Transfers
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1 Access and Correction
You have the right to access and update your personal information. If you would like to review or modify the information we have on file, please contact us using the information provided in Section 6.
If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in our emails or by contacting us using the information provided in Section 6.
6. Contact Us
Surrey England, TW16 7HE
Phone: 07789 966197